Site Help
Website FAQs
General issues:
If you’re experiencing problems using the Hays website here are a few tips which could help:
Check that you’re using a supported browser. We recommend Internet Explorer 7 or above, Firefox, Google Chrome or Safari.
Check that your web browser has Cookies enabled. (Find out more about how to enable cookies from Google.)
If you’re using a computer at work, you may find your company has firewall restrictions on your network which restrict and block some functionality.
Why should I register with Hays.co.th?
Online registration takes under a minute and lets you set up personalised job searches and job alerts. You tell us about the jobs you’re interested in and we will email the you with the latest jobs within your area of expertise and preferred locations.
I tried to create an account, but I got an error message saying the email address I was using had already been registered.
I want to reset my Hays.co.th password.
How can I update my details with Hays?
If you accept and manually download, you will be able to continue using the site.
There has been a recent update to the Hays.co.th website, this will require you to clear your cache.
I’ve forgotten my username – how do I log in?
Your username is always the email address you registered with.
I’ve forgotten my password – how do I get a new one?
There’s a ‘Forgotten your password?’ link on the login page, which will take you through all the steps to reset your password.
Please contact us using the Contact Form.
I would like to remove my job alerts.
Job seeker FAQs
Our job search engine has been improved to make it easier to find the right jobs for you. You can now save your searches and create job alerts based on your choices to keep you informed about the latest jobs, wherever you are.
How do I get better search results?
Provide us with as much information as possible on the search form. Try searching within different industries or professions, or widening your search area. Try using different keywords to refine your search.
How do I apply for jobs?
When you find a job you’re interested in applying for we will ask you to contact the Hays Consultant who is managing that position. You can either fill in your details online or give the consultant a ring. We’ll take you through the next stages from there.
How do I find the contact details for my local Hays office in Thailand?
I’d like to find a job overseas – can Hays help me?
Definitely. We have teams of Hays Consultants covering 32 countries around the world. With local market expertise and knowledge they’ll help you find your next job abroad. Start your search by selecting the country you’re interested in on our global website.
I’m having problems submitting my CV.
The most common issue when uploading a CV to Hays is that it’s in an incorrect format. Please ensure:
- The format is either .doc, .docx, .pdf, .rtf or .txt
- The file format is in lower case .doc, not .DOC
- The file size for a CV is below 500kB
Employer FAQs
How do I find a candidate for a role?
How do I advertise a vacancy?
Visit our register a vacancy page to find the quickest and easiest way to register your vacancy.
Still got a problem?
Please answer the following questions, and include a contact number on the form so we can contact you if required.
- What browser you are using?
- What Operating System you are using?
- Whether you are working from an Office or Home PC?
- If your cookies are enabled on your browser?
- If you have validated your account via the email link sent to you?
- If you have seen any error messages or browser alerts? If so, please provide details.
- Any other information you feel may be relevant.
Cut and paste your answers onto our customer care form to help us resolve your issue.